Five dimensions, equal starting weights.
Payments, stays, entry, international flights and emergency care each have a proposed 20% weight. City transport appears as supporting payment and mobility evidence.
DIMENSION /
01 / MAPPED EVIDENCE
Meet the places behind the numbers.
Select to inspect evidence
02 / SCORING RULES
What earns a score?
Fixed denominators · published rules
THE IDEA / THE METHOD
Openness is a usable service.
Visitor friendliness means a traveller can enter, pay, stay, arrive and get urgent help with clear information and fewer avoidable barriers.
Read scores in their sample scope.
Service scores use fixed target lists. Both endpoints of a range are shown, without a midpoint. Scores describe the sample, not the whole city.
Connect services to sources.
Each claim needs a source, scope and date. Target lists: 30 payment places, 30 stays and 5 hospitals per city. Website claims are distinct from phone checks and actual visits.
Proposed weights: 20% each for payments, stays, entry, aviation and emergency care. This edition presents dimensions separately, without an overall total.
INTERNATIONAL REFERENCES
Learn from established frameworks.
These references inform our approach. The five-dimension score is our proposal; no ISO certification or conformity is claimed.
ISO 21902:2021 ↗
Accessible tourism for all
Requirements and recommendations for access across the tourism service chain. Accessibility is broader than language or nationality.
ISO 37120:2018 ↗City services and quality of life
A reference for defined city indicators, consistent measurement and transparent comparisons. It does not prescribe this visitor-friendliness score.
ISO 37124:2024 ↗Guidance on city indicators
Guidance on using ISO 37120, 37122 and 37123. Useful for separating indicator definitions from interpretation.
From frameworks to visitor services
GDS-Index 2026
Evidence questions, service-chain objects and improvement reports. Our questions and weights are independently defined.
Methodology ↗ISO 21902:2021
Visitor-facing stays, transport and service information mapped to accessibility themes; nationality and language cover only part of accessibility.
ISO 37120:2018
Defined scope, units, periods and reproducible indicators. The airport-scale proxy is our pilot rule, not an ISO formula.
SOURCE REGISTER